How Do We Do It...
By developing a complete understanding of your business, objectives, needs & wishes, we can provide support for all of your technology needs. This is accomplished with a combination of highly trained engineers, client education, and effective business partnerships.
Jeffrey Schwartz, CEO
• On-Site & In-Office Technical Support
Our support services range from computer repair, network installation, telephone support, and remote administration of network & technology resources to custom support agreements on a full or part time basis. Our support agreements are customized to each individual customer, and can be tailored around an on-site or off-site support philosophy.
Just like larger companies, small businesses need technology to operate efficiently and to compete effectively. But as reliance on IT grows, the resources needed to support this increasingly complex IT environment may not. In many small businesses, IT resources are limited and can be quickly overwhelmed.
Managed services is a philosophical change in the way that a business deals with its technology. Instead of following the old-school tradition of break-fix (literally meaning wait until the server, desktops or other critical networking devices fail, then scramble to fix them), a business operating with a managed service focuses on the prevention of these issues before they disrupt employees, management and/or clients.
Today, no business can really afford the risk and uncertainty of relying on a “Break-fix maintenance service” because your business is too dependent on having a reliable IT system. Furthermore, having separate suppliers responsible for different parts of the system puts you in the difficult position of trying to decide who should be delivering the service you require. You simply do not have time for this.
Managed Anti-Virus & Web Protection Services
Managed Antivirus powered by Bitdefender combines best-in-class protection against malware and viruses with excellent performance in minimizing false positives and low system overhead so you can deliver robust, reliable protection with the lowest possible management effort.
Web Protection provides an additional layer of security by automatically blocking bad URL’s and IP addresses using a constantly updated database of over 460 million web addresses and 740 million IP addresses. Many zero-day viruses come from the same source as the last variant so Web Protection can block those viruses and malware before they are detected by traditional antivirus software.
Web Protection also allows your company to manage your employee internet usage through web classification of websites. By denying access to things like social media, dating and gaming sites where you can increase productivity and profits. You can also protect your company and your employees by blocking access to website about violence, drugs and other subjects that can trigger lawsuits or worse.
Risk Intelligence Scanning and Consulting
With our Risk Intelligence Scan. We can quickly and easily find at-risk data, how hackers will get to it and then calculate the real-time risk of a data breach and assign a dollar value to it. For the first time, cyber security is a sound business investment, not a vague IT expense.
Email Hosting, Filtering & Archiving Services
Whether it is POP, IMAP or Hosted Exchange, we have the right email solution for you. We also offer a secure, ultra reliable email protection and archiving platform that protects businesses from phishing, malware, and other email-borne threats.
We have been providing website hosting services for nearly 20 years. Let us make this often confusing necessity one less thing you have to worry about.
Development, Repair & Security Services
With the ever increasing occurrences of website hacks and data compromises, let us evaluate your existing web presence and as needed provide the services to best secure your site, your security and your online reputation.
Remote Backup Services
Businesses depend on their IT. Whether an interruption is caused by user error, technology failure, ransomware or natural disaster, a backup strategy helps a business recover and maintain continuity quickly to keep the business running. We have a variety of products and strategies to fit any size client or need to protect their data.
We have a variety of products and strategies to fit any size client or need to protect their data.
Hosted VoIP Unified Communication and Telephony Services
A reliable, high-quality phone system that simply works so you can focus on your business, and not your communications platform. Our system adapts and adjusts to your needs and seamlessly works the way you do. Whether you have five (5) or fifty (50) employees, we have a solution that meets your needs.
High Speed Data / Internet Consulting and Partnerships
Through a variety of partnerships, we can offer high speed wireless internet services to both residential & corporate clients throughout central Ohio as well as nationwide.
Technology Related Business Consulting
We provide technology related advice and consulting services to a wide range of business clients. ITS can coordinate telecom, ISP and other service needs during office relocation or expansions.
Instructor Led In-Person and Online Training Programs
Technology training is available to meet the needs of you and your staff, whether it be on-site or at our offices. We can assess your educational needs and create a comprehensive training program that is not only cost effective, but productive from the first class to the last.